Shipping Policy
Shipping Policy
We are committed to fast, secure, and reliable delivery.
Processing Time
Orders are typically processed within 1–3 business days. During peak periods or promotions, processing may take longer.
Shipping & Delivery
Shipping times vary based on location and carrier. Tracking information will be provided once your order ships. Delivery timeframes are estimates and not guaranteed.
Delivery Confirmation
All shipments include tracking and delivery confirmation. Once a package is marked as delivered by the carrier, responsibility transfers to the customer. We recommend shipping to secure addresses.
Lost or Stolen Packages
We are not responsible for packages marked delivered but reported lost or stolen. Customers must file claims directly with the shipping carrier.
Incorrect Address
Customers are responsible for providing accurate shipping information. Orders returned due to incorrect addresses may require additional shipping fees.
Damaged Shipments
If your order arrives damaged, please contact us within 48 hours with photos so we can assist.
International Orders
Customs duties, taxes, and import fees are the responsibility of the customer. We are not responsible for delays caused by customs.